Dealing with Sales Burnout
Ways to handle a burned-out salesperson
- Change the nature of the job. For example, make them the company's go-to expert in a particular field, product or type of customer.
- Put them on a dedicated task force set up to solve a specific problem or hit a concrete goal.
- Get them involved in training young or new salespeople.
- Bring them into the process of interviewing and screening new sales candidates.
- Give them responsibility for high-level or especially tough sales.
- Make them the team's "problem-customer fixer" for the other salespeople.
- Assign them as a personal assistant to salespeople whose performance is slipping.
- Have them carry out a piece of market research the company actually needs.
- Let them run a sales meeting, or present a topic at one.
- Give them more flexibility in their role.
- Provide "status symbols", such as their own parking spot, a set seat of their own, a desk closer to the manager, or a bigger, roomier office...
- Offer recognition and prestige rewards: for instance, sending a gift to their spouse for concrete achievements, paying for a membership at one club or another, inviting them to visit headquarters and maybe even sit down with a very senior executive, adding them to an advisory team for management on certain issues, letting them speak in front of new salespeople or at a gathering of veterans, publishing their success story in the newspaper or in an internal newsletter that goes out to all the branches, and so on.
- Give them opportunities for personal growth, such as sending them to outside professional seminars or courses, or offering them personal career counseling.